Many South African grant beneficiaries can now collect their monthly payments directly from Usave stores, making it easier than ever to access social assistance. Beneficiaries can collect cash at designated retailers such as Pick n Pay, Shoprite, Checkers, Boxer, or USave. These locations are equipped to handle SASSA payments efficiently. Rather than waiting in long queues at post offices or struggling with bank transfers, you can grab your groceries and collect your grant in one convenient trip.
What SASSA Grants Can You Collect from Usave
SASSA grants can now be collected at Pick n Pay, Checkers, Shoprite, Boxer, and USave, covering most types of social grants including:
- Social Relief of Distress (SRD) R370 Grant
- Old Person’s Grant
- Disability Grants
- Child Support Grant
- Foster Child Grants
- Care Dependency Grants
The retail collection system works for all approved beneficiaries who have their payment method set up correctly with SASSA.
Requirements to Collect SASSA Grant from Usave
Essential Documents You Must Bring
When you visit any Usave store to collect your SASSA grant, you’ll need:
- Valid South African ID book or ID card (the original document, not a copy)
- Your registered cellphone (must be the same number used for your SASSA application)
- SASSA card or Postbank Black Card (if applicable)
To collect your grant at any Shoprite, Checkers, Usave or selected OK Foods supermarket, you must produce your ID and provide your cellphone number. It must be the same cellphone number with which you registered on the Sassa database.
Important Card Updates for 2025
All SASSA Gold Cards stopped working on 28 February 2025. All current SASSA Gold Cards in everyone’s possession will stop working on 28 February 2025, irrespective of the expiry date written on the card. If you haven’t switched to the new Postbank Black Card yet, you must get one immediately.
Grant beneficiaries can replace their SASSA Gold Cards with new Postbank Black Cards conveniently where they collect their grant payments, mainly at retailers that include Checkers, Shoprite, Pick n Pay, Usave and Boxer nationwide.
How to Collect Your SASSA Grant from Usave
Collection Process
- Locate the Right Section: When you enter any Usave store, look for the customer service area or ask staff to direct you to the SASSA payment section. Many stores have specific tills for SASSA transactions. Ask staff if unsure.
- Identity Verification: Present your South African ID to the cashier and provide your registered cellphone number. The system will verify that these match your SASSA application details.
- OTP Confirmation: A confirmation one time pin (OTP) will be sent to this number to prevent fraud. Check your phone for the SMS and provide the PIN code to the cashier.
- Choose Your Collection Option: Once verified, you can:
- Withdraw the full grant amount in cash
- Use part of your grant for shopping and take the rest as cash
- Purchase groceries with your entire grant amount
Collection Times and Availability
These dates are strategically spaced to manage the high volume of transactions and reduce pressure on ATMs, post offices, and retail pay points like Pick n Pay, Shoprite, Checkers, Boxer, and USave. Usave stores process SASSA payments during regular business hours, typically from 8 AM to 6 PM on weekdays and reduced hours on weekends.
Checking Your Payment Status
Before heading to Usave, always check SRD status online to confirm your payment has been processed. You can also:
- Send “SASSA” to 082 046 8553 on WhatsApp
- Dial *120*3210# for SASSA balance check
- Use the Moya App for data-free status checking
Issues and Solutions
Your Phone Number Problems
If you’ve lost your phone or changed numbers, you must update your details with SASSA before collecting at Usave. You can change your SRD grant phone number online via South African Social Security Agency (SASSA) website in a few quick steps by visiting the SASSA services portal.
Card-Related Problems
SASSA Gold Card Issues: If your old gold card isn’t working, you need the new Postbank Black Card. To get the new Postbank Black Cards, beneficiaries are only required to have a valid South African ID or a temporary ID.
Finding Collection Points: To locate the nearest Postbank Black Card collection point at Usave or other retailers, dial *120*218*3# and follow the prompts.
Payment Delays or Errors
If your grant doesn’t reflect as available at Usave:
- Wait 24-48 hours after your payment date
- Check your SASSA status online first
- Contact SASSA helpline at 0800 60 10 11
- Visit your local SASSA office if problems persist
Alternative Payment Methods
Direct Bank Transfer
Direct Bank Transfer: Funds are deposited into the beneficiary’s personal bank account. Ensure your banking details are up-to-date with SASSA to avoid delays. This remains the most reliable payment method for consistent monthly payments.
Shoprite Money Market Account
For Usave shoppers, consider switching to a Shoprite Money Market Account. No monthly fees. Clients only pay a flat R5 fee for cash withdrawals. All other transactions are free and no other South African bank account matches this offer.
Benefits include:
- Access at over 25,000 till points nationwide
- Free transactions for airtime, electricity, and bill payments
- R100 voucher bonus when your first grant of R800+ is deposited
Grant Amounts for 2025
Current SASSA Grant Values
As of April 2025, SASSA has updated the grant amounts to account for inflation and economic changes.
- SRD Grant: R370 per month
- Old Age Grant: R2,310 (ages 60-74) / R2,330 (ages 75+)
- Child Support Grant: R560 per child / R810 for orphaned children
- Disability Grant: Varies by assessment
These amounts are reviewed twice yearly in April and October.
Safety Tips for Grant Collection
Protecting Yourself at Usave
- Never share your PIN or OTP with anyone
- Keep your ID and phone secure while in the store
- Don’t withdraw large amounts if you’re traveling far
- Be aware of your surroundings, especially after collecting cash
- Report suspicious activity to store security immediately
Avoiding Scams
Beneficiaries are advised to always be wary of criminal elements that often capitalize on busy cycles of economic activity to perpetrate scams. Watch out for:
- People offering to “help” with your collection
- Requests for your ID or phone from unofficial persons
- Fake SASSA officials at stores
- Promises of extra money for sharing details
FAQs About Collect SASSA Grant from Usave
Can I collect someone else’s grant from Usave?
No, you can only collect your own grant using your ID and registered phone number. Family members cannot collect on your behalf without proper legal authorization through SASSA.
What if my phone battery dies while collecting my grant?
The store can send the OTP to your number, but you need access to receive it. Keep your phone charged or bring a power bank when collecting grants.
Are there fees for collecting grants at Usave?
No fees apply when collecting grants at these supermarkets. However, bank ATM withdrawals may have charges. Collection at Usave is completely free.
Can I split my grant between cash and shopping?
Yes, you can withdraw part of your grant as cash and use the remainder for grocery purchases in the same transaction.
What happens if Usave’s system is down?
If technical problems prevent collection, try another participating retailer like Shoprite or Checkers, or return later when systems are restored.
How long after payment date can I collect from Usave?
Beneficiaries are advised not to rush to withdraw funds on the exact payment date, as the money remains in their accounts until needed. Your grant stays available for collection until you withdraw it.
Conclusion
Collecting your SASSA grant from Usave offers a convenient, free, and secure way to access your monthly social assistance. With the proper ID, registered phone number, and updated Postbank Black Card, you can combine your grocery shopping with grant collection in one efficient trip. Remember to check your SASSA status online before visiting, keep your personal information secure, and don’t hesitate to ask store staff for assistance. This streamlined system helps millions of South Africans access their grants with dignity and convenience.
