SASSA Status Check – SRD Status Check for R370 2025

You can use the below SASSA Status Check to find your R370 (previously R350) and other grants status within one click by providing your South African ID Number and Phone Number.

Last updated: Sunday 21 September 2025

Check our Tool Status & Changelog page regarding this tool.

Found an Issue? If you are facing any issue while checking your SASSA or SRD status, feel free to contact us and report it. For any issue related to your grant or other than our website, please contact SASSA directly.

Check the following steps to use SASSA Status Checker available on the website given above,

1. Enter your South African ID Number in the first box
2. Enter your Phone Number in the second box
3. Click on “Check Status”

After clicking on “Check Status” button, your application status result will be shown.

SASSA Payment Dates for 2025-26

Payment dates for the payment cycle from April 2025 to March 2026 is given below.

Check more details about SASSA Payment Dates 2025/2026.

SASSA Payment Dates for SEPTEMBER 2025 (Confirmed)

SASSA SRD R370 Payment Dates for AUGUST 2025 (Confirmed)

SRD Status Meanings

You will get the following possible outcome after checking your status on our website or the official one.

• Application Complete: Your application has been received. Wait for SASSA to start the verification process.
• Pending: Your application is being verified by SASSA. No action is required.
• Approved: Your grant is approved for the month shown. Payments are on the way.
• Declined: Your application was rejected for a specific reason, which will be listed. You can appeal this decision.
• Reapplication Pending: You must submit a new application to be considered for a grant.
• Identity Verification Failed: Your ID or name on the application does not match Home Affairs records.
  • Action: Correct your details and re-apply, or lodge an appeal.
• Referred to SASSA: Your application needs a manual review by a SASSA official.
• Bank Details Pending: You have not provided your banking details.
  • Action: Submit or update them on the official SASSA website.
• Failed: Your payment could not be processed, likely due to incorrect bank details or a closed account.
  • Action: Correct your banking details on the official SASSA website.
• Cancelled: Your grant was cancelled. If you did not do this, contact SASSA immediately.

How to Check your Status Online

Note: Check the following video created by us to see how to check SASSA Status using our website cSRD.co.za.

You can follow the steps given below to check your SASSA Status online if you are having issue with the above video.

SASSA Status Check online

Using Official Website

Using the official source to check your status is recommended if you are conscious about using government source only.

• Open https://srd.sassa.gov.za/sc19/status
• Enter your South African ID Number (13 digits)
• Enter your Phone Number (10 digits)
• Click on “submit”
• It will show you the status of your application

Note: Currently, this official page is not available on Google due to some unknown reason so you can visit this page directly by clicking on the above link.

Using Our Website

• Open cSRD (our website, a non-official source to check status)
• Enter your South African ID Number (13 digits)
• Enter your Phone Number (10 digits)
• Click on “Check Status”
• You will get your SRD Status along with previous record

We have attached a sample result of SRD SASSA Status Check performed on our website here below.

Remember, we do not store any of your personal data i.e., South African ID Numbers and Phone Numbers. For more information, please check our Data Protection page.

SASSA SRD R370 Status Check by SMS

You can always send a text message through any mobile phone. Messaging apps are available in every mobile phone whether is a keypad or android. You can follow the steps given below for SASSA SRD Status Check by SMS,

• Open Messages app on your mobile phone
• Enter the text “SASSA (ID Number)”. Here the South African ID Number is your valid South African ID. For example, “SASSA 8608802039”
• Send this Message to 082 046 8553
• You will receive your SASSA Payment status in reply after a while

SASSA SRD Status Check by WhatsApp

You can also access your SRD Status Check and SASSA Status Check for R350 Payment Dates via WhatsApp for free, by sending an sms to 082 054 0016, if you have your Form Reference Number. Follow these steps:

• Save the SASSA WhatsApp number 082 054 0016 to your phone contacts.
• Open a chat with the SASSA number and type “Status” 
• Enter your form reference number as prompted
• An automated response will provide your application status and details
• You can type “SASSA” to get back to the main menu where you can apply for SRD Grant as well.

SASSA SRD Status Check by USSD

A USSD SASSA status check for SRD R370 can be done by dialing *120*3210# or *120*69277# on your cellphone to check your balance and grant status, then follow the prompts.

SASSA Status Check Appeal

If your SASSA SRD grant application was rejected, don’t worry. You can send SASSA Status Check appeal online and ask SASSA to check your case again. This is called “reconsideration” You can also appeal if the Independent Tribunal for Social Assistance Appeals (ITSAA) rejected your appeal. You must do this within 90 days.

How to Send an SASSA Appeal Online

1. Go to the official SASSA SRD website: http://srd.sassa.gov.za
2. Click on “Appeal” button on the website homepage
3. Enter your South African ID number (13 digits) and the phone number you used when applying
4. SASSA will send you a PIN code through SMS
5. Enter the PIN on the website to verify your number
6. Select the month your application was rejected
   • You must send a separate appeal for each month you were declined
7. Upload important documents, like:
   • Proof of where you live
   • Bank statements (last 6 months)
8. Write a short reason why you are appealing
   • Example: “I lost my job. I have no other income.”
9. Click “Submit” to send your appeal to SASSA

How to Check Your Appeal Status

1. Visit the SASSA Appeal Status Check page
   • https://srd.sassa.gov.za/appeals
2. Enter your ID number and the same phone number you used
3. SASSA will send an OTP code (One-Time PIN) to your phone
4. Enter the OTP code on the website
5. Your appeal status will show on the screen

How to Reinstate Your SASSA SRD R370 Grant

If you canceled your SRD grant before (for example, because you got a job), but now you need help again, you can reinstate it.

1. Go to the SASSA website: http://srd.sassa.gov.za
2. Enter your ID number and phone number
3. Click “Send PIN” and enter the OTP code from SMS
4. Choose your reason for reinstating:
   • I don’t have a job anymore
   • I canceled by mistake
5. Click “Confirm”

SASSA will check your request in 7 to 14 days. If approved, you will get a message.

Checking your SASSA status frequently gives you the details needed to proactively manage your grant application and resolve any issues without delay.

How to Change Your SASSA Banking Details

Follow these steps to update your banking information and ensure your payments are sent to the correct account.

1. Access the Website: Go to the official SASSA SRD website.
2. Enter ID: Find the “Change Banking Details” section and enter your South African ID number.
3. Receive SMS: You will receive a secure SMS link to your registered mobile number.
4. Open the Link: Click the unique link from the SMS. It will take you to a secure portal.
5. Enter Details: Follow the prompts to enter your new bank account information.
   • You can choose a bank account or a Postbank option.
6. Verify: After submitting, the new details will undergo a verification process.
   • This can take some time. Once verified, your grant payments will be sent to the new account.

Note: Your new bank account must be in your name as per the official SASSA records. SASSA cannot pay grants into a third-party account.

What ‘SASSA Banking Details Pending’ Means

A ‘Banking Details Pending’ status means SASSA has received your application but does not have a valid bank account to pay your grant into. This status is common for new applicants or those who have recently changed their banking details.

What to Do:

1. Submit Details: If you have not submitted your details, do so immediately using the steps above.
2. Check for Errors: If you have already submitted details, there might be a small error (e.g., incorrect ID number, name mismatch with the bank account).
3. Be Patient: The verification process can take time. Avoid re-submitting your details multiple times as this can cause delays. Wait a few days to a week for the status to change.

A ‘Bank Details Pending’ status must be resolved before any approved payments can be made.

SASSA ‘Awaiting Identity Verification’

The South African Social Security Agency (SASSA) performs identity verification to confirm you are who you say you are. This process links your application details to your official record at the Department of Home Affairs (DHA). It’s an important step to prevent fraud and ensure only eligible citizens receive grants.

Why Identity Verification Fails

An “Identity Verification Failed” status means the information you provided to SASSA does not match the records with the DHA. This can happen for several reasons:

• Mismatched Personal Details: Your name, surname, or ID number on the application differs from what is on your official ID.
• Outdated Information: Your details with the DHA may be outdated due to a name change or other personal status change.
• ID Book vs. Smart Card: For some verification methods, having an old green ID book may cause issues with the system’s ability to get a clear image.
• Typos: Simple errors like a misspelled name or an incorrect digit in your ID number will cause a failure.

How to Fix a Failed Identity Check

If your status shows “Identity Verification Failed,” you must take action to get it resolved. Failure to do so can result in your grant remaining suspended.

1. Check Your Details: First, confirm that the ID number and name you entered on your application are 100% correct.
2. Lodge an Appeal: You must appeal a declined application to have your case reviewed. The appeal will be handled by the Independent Tribunal for Social Assistance Appeals (ITSAA). You can appeal against your application here. When you appeal, be prepared to submit documents that prove your identity and address the reason for the decline.
3. Biometric Verification: In some cases, SASSA may require you to complete a biometric verification, which involves fingerprint or facial recognition checks. This is usually done at a SASSA office or a partner retail outlet and is required to unlock your account.
4. Contact Home Affairs: If you have corrected your details and the verification still fails, your information may be incorrect at the DHA. You might need to visit a DHA office to confirm and correct your records.

Why Your SASSA Money Is Not In

It’s frustrating when you expect a payment and it doesn’t arrive. Here are the most common reasons for a delayed or missed SASSA grant payment, along with what you should do to fix it.

Payment Has Not Been Processed Yet

SASSA payments are not all made on the same day. While the agency gives a payment week, payments are processed in batches. Your payment may simply be scheduled for a later day in that week.

• Solution: Check your SASSA status online. If it shows “Approved” for the current month and has a payment date, your money is on its way. Be patient and check your bank account again in a day or two.

Incorrect or Pending Banking Details

This is a very frequent reason for failed payments. If your bank details are incorrect or have not been verified, SASSA cannot send the money. This includes having a closed account or using a third-party account that is not in your name.

• Solution: Your SASSA status will show “Banking Details Pending” or “Failed.” Go to the official SASSA website to update or re-submit your correct bank details. Make sure the account is in your name and active.

Failed Identity Verification

The South African Social Security Agency (SASSA) checks your ID number and personal details against the Home Affairs database. If there is a mismatch, your application and payments will be suspended to prevent fraud.

• Solution: Your status will show “Identity Verification Failed.” You must appeal this decision on the official SASSA appeal website. If you’ve changed your name or surname, confirm your details are updated with Home Affairs.

SASSA Has Assessed You as Ineligible

Eligibility for the SRD grant is assessed monthly. If your income or assets were flagged by the system, you will be found ineligible for that month.

• Solution: Your status will be “Declined” with a specific reason like “Alternative Income Source Identified.” You can appeal this decision if you believe the assessment is incorrect.

SRD “Alternative Income Source Identified”

This is based on a means test. It indicates that SASSA has detected an income stream that disqualifies you. The “alternative” part means it could be from a source other than a regular salary, such as:

• A private pension.
• Business profits.
• Other grants.
• Maintenance payments.
• Funds received from family members.

How it works: SASSA cross-references your ID number with various databases, including:

• SARS (South African Revenue Service): To check for formal employment income.
• UIF (Unemployment Insurance Fund): To see if you are receiving unemployment benefits.
• NSFAS (National Student Financial Aid Scheme): To check for student stipends.
• Banks: To check for a monthly income above the set threshold (currently R620).

The threshold: If any of these systems show a monthly income above R620, your application will be declined for that month.

What to do

1. Check your status every month: The SASSA system performs a new check each month. Your status can change.
2. Appeal the decision: If you believe the “Income Source Identified” status is an error, you must appeal. You can do this on the official SASSA SRD appeal website.
3. Provide a valid reason: When you appeal, explain why the detected income source is incorrect (e.g., the money was a temporary deposit, or it’s an old, inactive account).
4. Confirm your details: Ensure your personal and banking information is up-to-date and correct on the SASSA website. An outdated or incorrect phone number can cause issues.

SASSA SRD Grant Eligibility  

To receive the R370 (previously R350) SRD grant, you must successfully complete the application process and meet the eligibility criteria set by SASSA.

Here are the key requirements:

• South African citizen, permanent resident or refugee 
• Age 18 to 60 years old 
• Unemployed
• Not receiving any other social grants
• Monthly income below R370 (previously R350) 
• Not receiving support from other govt COVID-19 initiatives

SASSA Grant Types

You can check SASSA grants amount with recent increase effective from April 2025 from table given below.

South Africa offers various social grants administered by the South African Social Security Agency (SASSA) to support its citizens in need. These grants provide financial assistance to vulnerable groups including the elderly, persons with disabilities, children, and veterans. To qualify for these grants, applicants must be South African citizens, permanent residents, or refugees with formal refugee status.

There are 8 main types of SASSA grants available:

1. Social Relief of Distress (SRD) Grant

The SASSA SRD R370 grant provides temporary financial relief to individuals facing dire economic circumstances. It was introduced during the COVID-19 pandemic to aid those who lost jobs and income. The grant is R370 (previously R350) per month.

Check SRD R370 (previously R350) Grant article for more detail on this type of SASSA grant.

2. Older Person’s Grant

The old age grant supports men and women over 60 years old with no other income source. Applicants cannot reside in a state institution and must pass a means test. The grant amount is either R2,310 or R2,330 per month, depending on the beneficiary’s age.

Check Older Person’s Grant article for more detail on this type of SASSA grant.

3. Disability Grant

The disability grant provides income support to people between 18-59 years old with a mental or physical disability preventing employment for over 6 months. A medical assessment confirms disability status. The monthly amount is up to R2,310 on a sliding scale.

Check Disability Grant article for more detail on this type of SASSA grant.

4. War Veteran’s Grant

Veterans who fought in World War 2 or the Korean War and are over 60 years or disabled can apply for this grant. Recipients cannot live in a state institution or receive other grants, and must pass a means test. The monthly grant is R2,330.

Check War Veteran’s Grant article for more detail on this type of SASSA grant.

5. Child Support Grant

This grant assists parents/primary caregivers struggling to provide for children under 18 years. Applicants must be South African residents and the biological parent or primary caregiver. The grant is R560 per month, plus a R280 top-up, totaling R840.

Check Child Support Grant article for more detail on this type of SASSA grant.

6. Foster Child Grant

The foster child grant supports children formally placed in foster care by court order until age 18. The monthly grant of R1,250 per month is paid to the assigned foster parent to help cover costs.

Check Foster Child Grant article for more detail on this type of SASSA grant.

7. Care Dependency Grant

This grant is for caregivers of children under 18 years with severe permanent mental/physical disabilities requiring full-time care at home. Applicants must submit medical proof and cannot have the child in state institutional care. The grant amount is R2,310 per month.

Check Care Dependency Grant article for more detail on this type of SASSA grant.

8. Grant-in-Aid

This supplementary grant is for recipients of the Older Person’s, Disability, or War Veteran’s grant who require regular attendant care and assistance with daily activities. A means test and medical assessment are required. The Grant-in-Aid grant amount is R560 per month.

Check Grant-In-Aid article for more detail on this type of SASSA grant.

SASSA Status Check Service Not Available: Website Down

Sometimes the official SASSA Status Check website is down and it shows the error message,

“The Service is unavailable at the moment.
Please try again later.”

as you can see in below screenshot.

In such cases, you can use our SRD Status Check page to check your status within no time.

SASSA Contact Details

If you need to speak to a SASSA agent about your application or status, contact them through:

• Toll-free call center: 0800 601 011
• WhatsApp support: 082 054 0016
• Email: [email protected] 
• Visit your nearest SASSA office – find locations on the website
• Twitter: @OfficialSASSA
• Facebook: SASSA News

Reach out via your preferred channel to get personalized assistance with any questions or issues related to your SASSA grant application.

FAQs about SASSA Status Check

Check the following commonly asked questions and their answers about SASSA. These answers are provided according to the best of our knowledge, but you are suggested to confirm any specific data from official source as well.

SASSA Status Check: Last Words

Checking your SASSA status online is easy and does not require you to visit the SASSA office physically or wait in the long queues of SASSA helpline number. On this page, you can simply enter your South African South African ID Number and Phone Number to perform SASSA Status Check (SRD Status Check). You can check your SASSA Status for R370 by using this tool as well. We make the regular updates to this tool so that you can check your grant status easily.