Collecting your SASSA grant has become more convenient than ever before. SASSA has partnered with major supermarket chains including Checkers, Shoprite, Pick n Pay, Usave and Boxer stores nationwide, allowing over 28 million South Africans to access their grants while doing their grocery shopping. This system reduces long queues at Post Offices and provides a safer, more dignified way to collect your monthly payments.
New SASSA Payment System
The traditional SASSA Gold Card system ended on 28 February 2025. All beneficiaries must now use the new Postbank Black Card to continue receiving their grants without interruption. This transition affects all types of grants including Child Support Grant, Older Persons Grant, Disability Grant, and the SRD R370 grant.
Which Stores Accept SASSA Grant Collections
You can collect your SASSA grant from these approved retail partners:
- Pick n Pay (selected stores)
- ShopRite (nationwide)
- Checkers (nationwide)
- Boxer (nationwide)
- Usave (nationwide)
- Spar (selected locations)
These retailers were chosen based on their familiarity to customers and their strategic locations across all provinces, ensuring beneficiaries can access their funds close to where they already shop.
Requirements for Grant Collection at Retail Stores
Essential Documents You Need
Before visiting any participating store, ensure you have:
- Valid South African ID document or temporary ID
- Postbank Black Card (SASSA Gold Cards no longer work)
- Your cellphone (for verification purposes)
Getting Your Postbank Black Card
If you haven’t switched to the Postbank Black Card yet, you must do so immediately. Visit any participating retailer like Checkers, ShopRite, Pick n Pay, Usave, Boxer, or Postbank branches with your valid ID to get your new card free of charge.
To find the nearest card collection point, dial *120*218*3# on your mobile phone and follow the prompts to select your province and area.
Collection Process
At the Store
- Locate the correct till point – Some stores have dedicated tills for SASSA transactions. Ask staff if you’re unsure.
- Present your documents – Show your Postbank Black Card and ID to the cashier.
- Verify your identity – Your ID will be checked for authenticity, possibly including biometric verification.
- Enter your PIN – Use the PIN you created when activating your Postbank Black Card.
- Choose your transaction – You can:
- Withdraw the full grant amount in cash
- Withdraw part of your grant and use the rest for shopping
- Use your entire grant for purchases at the store
Transaction Options Available
Beneficiaries can withdraw cash or make purchases using their Postbank Black Card at these retail locations. The card functions like a regular bank card and can be used for:
- Cash withdrawals
- Grocery purchases
- Bill payments (where accepted)
- Balance inquiries
Grant Types and Payment Amounts (2025)
The following grants can be collected at participating retail stores:
| Grant Type | Monthly Amount (2025) | Payment Schedule |
| Child Support Grant | R560 | 5th of each month |
| Old Person’s Grant | R2,310 (under 75) / R2,330 (over 75) | 3rd of each month |
| Disability Grants | R2,310 | 4th of each month |
| Foster Child Grants | R1,250 | 5th of each month |
| Care Dependency Grant | R2,310 | 5th of each month |
| SRD R370 Grant | R370 | Last week of month (varies) |
For updated payment schedule please check SASSA Payment Dates.
How to Check Your SASSA Grant Status and Balance
Using USSD Codes
Dial *120*62277# or *120*3210# on your phone to check your SASSA balance. Follow the on-screen prompts and provide your ID number when requested. No airtime is required for this service.
WhatsApp Status Check
- Save the SASSA WhatsApp number 082 046 8553 in your phone
- Send a message saying “SASSA”
- Follow the automated prompts
- Select “SASSA Status Check” when prompted
- Provide your ID number and phone number used for registration
Online Status Check
Check SASSA Status for your application online. You’ll need your South African ID number and the cellphone number used during registration. We are recommending you our website here and you can check your status on the official SRD Portal as well.
SMS Method
Send an SMS to 082 046 8553 with the text “SASSA SRD Status” followed by your ID number. Use the same phone number you registered with SASSA.
Benefits of Collecting Grants at Retail Stores
Convenience and Safety
- No queuing fees – Collection is completely free at participating retailers
- Better security – Reduced risk compared to carrying cash from distant pay points
- Convenient hours – Most stores have extended operating hours
- Multiple locations – Easier access across urban and rural areas
Integration with Daily Activities
The ability to collect grants while shopping for groceries is not just convenience — it’s a game-changer for millions. You can:
- Collect your grant and buy essentials in one trip
- Avoid transportation costs to separate locations
- Save time by combining errands
Troubleshooting Issues
Card Declined at Store
- Ensure your Postbank Black Card is activated
- Check that you’re entering the correct PIN
- Verify the card hasn’t expired
- Contact Postbank at 0800 53 54 55 for assistance
Grant Not Reflecting
- Allow 2-3 business days for funds to reflect after the official payment date
- Check your status using the methods above
- Contact SASSA helpline at 0800 60 10 11
Lost or Stolen Card
- Report immediately to Postbank customer service
- Visit your nearest participating retailer to request a replacement
- Bring your ID and explain the situation
Safety Tips for Grant Collection
Protecting Yourself
- Never share your PIN with anyone
- Don’t withdraw your entire grant at once if you don’t need to
- Stay alert around payment points – fraudsters often target grant recipients
- Use trusted ATMs or in-store tills only
- Avoid peak collection times to reduce waiting and exposure
Best Practices
- Wait 5-7 days after your payment date to collect funds to avoid long queues
- Keep your card and PIN secure
- Check your SASSA balance regularly
- Report any suspicious transactions immediately
Alternative Payment Methods
If retail collection doesn’t suit you, other options include:
- Bank account transfer – Have your grant paid directly into your personal bank account
- Post Office collection – Traditional collection method (may have longer queues)
- ATM withdrawal – Use your Postbank Black Card at any ATM
- Mobile money agents – Services like Mukuru for mobile transfers
FAQs About Collect SASSA Grant from Retail Stores
Can I collect someone else’s grant from these stores?
You can only collect on behalf of another person if you have an official SASSA proxy letter and valid identification. For proxy collection, you’ll need to show both your ID and the proxy letter.
Do I need to withdraw my full grant amount?
No, you can withdraw a portion of your grant and leave the rest in your account for later use or purchases. You can withdraw a portion and use the rest for shopping, or use the full amount for purchases.
Are there any fees for collecting grants at these stores?
Grant collection at participating retail stores is completely free. No fees apply when collecting grants at these supermarkets. However, bank ATM withdrawals may have charges.
What if the store doesn’t have cash available?
If a store runs out of cash, try visiting during off-peak hours or visit another participating location nearby. You can also use your card for purchases instead of cash withdrawal.
Can I use my grant for online purchases?
Cardholders can use the SASSA Black Debit Card at ATMs, retail stores, and online platforms, giving them greater flexibility in managing their grant funds.
What happens if I don’t have the new Postbank Black Card?
Grant recipients who fail to transition to the SASSA Postbank Black Card risk losing access to their social grant payments. Visit any participating retailer immediately to get your new card.
Conclusion
Collecting your SASSA grant from Pick n Pay, ShopRite, Usave, Boxer, Checkers, and Spar has revolutionized how beneficiaries access their funds. This convenient system eliminates long queues, improves safety, and allows you to combine grant collection with essential shopping. Remember to keep your Postbank Black Card secure, check your status regularly, and take advantage of the multiple collection points available nationwide. For the most current information, always verify details on the official SASSA website or contact their helpline at 0800 60 10 11.
