When you see “Application Submitted” on your SASSA SRD status check, it means your application has been successfully received by SASSA and is now in the system. This is the first step after you complete your SRD R370 grant application online. Your application gets an ID number that you can use to track its progress.
What “Application Submitted” Status Means
After submitting your application, your SASSA grant status shows active, which means that your application has been received by SASSA successfully. The “Application Submitted” status tells you that SASSA has all your basic information including your ID number, phone number, and banking details.
Your application is now waiting in the queue for verification. SASSA receives millions of applications each month, so it takes time to process each one. SASSA can take up to 90 days to approve an SRD grant.
What Happens After Your Application is Submitted
Document Verification Process
SASSA will check your information against several government databases. They verify your details with the Department of Home Affairs to confirm your identity. The South African Social Security Agency (SASSA) uses the ID number of all the applicants to verify their details. They use the Department of Home Affairs database to check and pass the applications.
Eligibility Screening
The system checks if you meet all the requirements for the SRD grant. This includes confirming you are between 18 and 59 years old, that you are unemployed, and that you do not receive other government grants or benefits.
Banking Details Verification
SASSA verifies that your bank account is active and registered in your name. The status means SASSA is still verifying your bank details to ensure you receive your payment with a safe and secure method or avoid any fraud.
How Long Does Verification Take
The verification process usually takes between 30 to 90 days from the submission date. During this time, your status might change from “Application Submitted” to “Pending” and then hopefully to “Approved”. If your R350 grant status is pending, it means there is missing banking information to collect your grant. This happens when your payment method is not selected or incorrect information is provided in your application.
Common Status Changes After Submission
| Status | Meaning | What to Do |
|---|---|---|
| Application Submitted | SASSA received your application | Wait for verification |
| Pending | Under review and verification | Wait patiently, can take 30-90 days |
| Approved | Application successful | Check payment dates |
| Declined | Application rejected | Appeal within 30 days |
How to Check Your Application Status
Online Status Check
Visit the SASSA Status Check page to check your status. Enter your South African ID number and the phone number you used when applying. The system will then display your current application status. Common statuses include ‘Approved’ (indicating your grant is successful, often with payment dates), ‘Pending‘ (meaning it’s still under review), or ‘Declined‘ (indicating it was not successful, potentially with reasons).
WhatsApp Status Check
You can also check your status through WhatsApp. Save the official SASSA number 082 046 8553 and send a message with “SASSA” to start the automated process.
Phone Call Method
Just Dial 0800 60 10 11 from your phone and the agent will let you know the status of the application. Have your ID number ready when you call.
Why Your Application Might Stay “Submitted” Longer
Missing Information
If SASSA cannot verify your details, your application stays in “Submitted” status longer. This situation often arises due to discrepancies between information you submitted and the records held by the department. Frequent reasons for this issue include typographical errors in names, incorrect identification numbers, or outdated personal details in the system.
High Application Volume
SASSA processes over 10 million applications each month. During busy periods, verification takes longer than usual.
System Delays
Sometimes technical issues or public holidays can delay the verification process.
What to Do While Waiting
Keep your phone number active because SASSA will send SMS updates about your application. Make sure your bank account details are correct and that the account is in your name only. Do not apply multiple times as this can cause delays or rejection.
Make sure your details like phone numbers, banking info, income are always correct and up to date to avoid any delays with your payments. If you need to update your information, you can do this through the official SASSA website.
When to Contact SASSA
Contact SASSA if your application has been “Submitted” for more than 90 days without any status change. You can call 0800 60 10 11 or visit your nearest SASSA office. Bring your green ID book and have your application reference number ready.
If you think there was an error with your information, you can also <a href=”https://srd.sassa.gov.za/”>reconfirm your application details</a> on the official website.
Application Submitted vs Other Statuses
“Application Submitted” is different from “Pending” or “Under Review”. Submitted means SASSA just received your application. Pending means they are actively checking your details. This means SASSA has received your application, but they haven’t finished verifying your details. It’s usually just a matter of time, unless there’s missing information.
When your status changes to “Approved”, you will receive SMS notifications with your payment dates. The current SRD grant amount is R370 per month.
FAQs About SASSA “Application Submitted” Status
How long does SASSA take to process submitted applications?
SASSA can take up to 90 days to approve an SRD grant. Most applications are processed within 30-60 days, but complex cases can take the full 90 days.
Can I apply again if my status shows “Application Submitted” for months?
No, do not submit multiple applications. This can cause your application to be rejected. Rather contact SASSA to check why your application is taking long to process.
What information does SASSA verify when my application is submitted?
SASSA checks your ID details with Home Affairs, verifies you are not receiving other grants, confirms your bank account is in your name, and checks that you meet the age and unemployment requirements.
Will I get an SMS when my application status changes from “Submitted”?
Yes, SASSA sends SMS notifications when your status changes. Make sure your phone number is active and correct in your application.
What should I do if my application has been “Submitted” for over 90 days?
Call SASSA on 0800 60 10 11 or visit your nearest SASSA office. Bring your ID and application reference number. They can check why your application is delayed.
Can I update my details while my application shows “Submitted”?
Yes, you can update your banking details and phone number through the official <a href=”https://srd.sassa.gov.za/”>SASSA website</a>. Use the secure link they send to your registered phone number.
Does “Application Submitted” mean I will definitely get the grant?
No, “Application Submitted” only means SASSA received your application. You still need to pass verification and eligibility checks before approval.
What comes after “Application Submitted” status?
Your status will change to “Pending” when SASSA starts verifying your details. After verification, it will change to either “Approved” or “Declined” based on whether you meet all requirements.
Conclusion
“Application Submitted” means your SASSA SRD application is safely in the system and waiting for verification. This is a normal first step that all applications go through. Most people see their status change within 30-60 days, though it can take up to 90 days.
Remember to keep checking your status regularly and ensure your contact details stay updated. With patience and correct information, your application should progress through the verification process successfully.
