Getting into your NSFAS account is the first step to managing your student funding. You can login through the official NSFAS website at www.nsfas.org.za by clicking on the myNSFAS button. This guide shows you exactly how to access your account and what to do when you face login problems.
Where to Login to NSFAS
NSFAS Official Website Login
The main way to access your NSFAS account is through the official website at www.nsfas.org.za. Here’s how to find the login section:
- Visit www.nsfas.org.za on your computer or phone
- Look for the “myNSFAS” button at the top-right corner of the homepage
- Click on it to open the login page
NSFAS Mobile App Login
NSFAS has an official mobile app available on Google Play Store and Apple App Store. The app lets you:
- Register for your myNSFAS profile
- Apply for funding
- Access important updates about your funding
- Update your myNSFAS account details
Download the NSFAS app by searching “NSFAS” in your phone’s app store.
How to Login to myNSFAS Portal Step by Step
First Time Users – Creating Your Account
If you don’t have a myNSFAS account yet, you need to register first:
Go to the NSFAS website and click on the “myNSFAS” tab. Then follow these steps:
- Click on “Register” or “Create Account”
- Enter your South African ID number
- Provide your personal details like full names and contact information
- Create a username and strong password
- Accept the NSFAS terms and conditions
- Verify your registration through email or SMS
Your ID number, names and surname are validated against the Department of Home Affairs database, so only valid South African ID information will be accepted.
Existing Users – Login Process
For users who already have accounts, the login process is straightforward:
- Visit www.nsfas.org.za
- Click on “myNSFAS” button at the top-right corner
- Enter your registered email address and password
- Complete the CAPTCHA verification (tick “I am not a robot”)
- Click “Sign In”
Once logged in, look for the “Track Application Progress” or “Application Status” tab to view your current application status.
NSFAS Login Using Different Methods
Login with Email Address
Your email address serves as your username for the myNSFAS portal. Make sure you use the same email address you registered with.
Login with ID Number
Some students can log in using their South African ID number instead of email. This option is available on the login page.
Mobile App Login
The NSFAS mobile app uses the same login credentials as the website. Download the app and use your email and password to access your account.
Forgot NSFAS Login Details – Password Reset Guide
Reset Your NSFAS Password
If you forgot your password, follow these steps to reset it:
- Go to www.nsfas.org.za
- Click on “myNSFAS”
- Click “Forgot Password?” below the login fields
- Enter your registered email address or phone number
- Complete the CAPTCHA verification
- Check your email or SMS for the password reset link
- Click the link and create a new strong password
- Confirm your new password
Your new password should be at least 8 characters long, with uppercase and lowercase letters, numbers, and special characters.
Recover Your Username
If you forgot your username, click on “Forgot Username” on the login page:
- Enter the email address or phone number you registered with
- NSFAS will send your username to your registered contact details
- Use the recovered username to login with your password
NSFAS Contact for Login Problems
If you face issues during the reset process, contact NSFAS support:
- Call Center: 0800 60 10 11 (Monday to Friday, 08:00 AM to 05:00 PM)
- Email: Contact them through their official website
- WhatsApp: 27 78 519 8006
NSFAS Login Problems and Solutions
Common Login Issues
- Account Locked: If your myNSFAS portal account is locked, you need to reset your login details by clicking on the ‘Forgot your password’ link.
- Email Not Received:Check your spam or junk folder for emails from NSFAS. Make sure you’re using the correct email address you registered with.
- Website Down: Sometimes the NSFAS website experiences high traffic. Try logging in at different times or use the mobile app as an alternative.
- Wrong Credentials: Double-check your login information to avoid errors. If you’ve forgotten your password, use the “Forgot Password” button.
Security Tips for Your NSFAS Account
- Don’t share your myNSFAS login details with anyone, including NSFAS staff on the phone
- Use a strong, unique password
- Always log out when using public computers
- Keep your contact details updated in your account
What You Can Do After NSFAS Login
Check Application Status
Once logged in, you can track your application progress and see status updates like Application Submitted, Under Review, Approved, or Rejected.
Upload Documents
If NSFAS requests supporting documents, log into your myNSFAS account to upload the required files.
Update Personal Information
You can update your contact details, banking information, and other personal data through the portal.
Sign Funding Agreement
At some stage, you need to sign your bursary agreement so that NSFAS can disburse your allowances.
Alternative Ways to Check NSFAS Status
WhatsApp Status Check
Contact NSFAS on WhatsApp at +27 78 519 8006 for status updates. Provide your personal information when requested.
SMS Status Check
Dial *120*69277# from your mobile phone to receive your NSFAS application status via SMS.
USSD Code
The USSD code service works even without internet access, making it helpful for students in areas with poor connectivity.
NSFAS Login Requirements and Eligibility
Who Can Create NSFAS Account
To qualify for NSFAS funding in 2025, you must be a South African citizen enrolled in a public university or TVET college. Your combined household income should not exceed:
- R350,000 per year for general applicants
- R600,000 per year if you live with a disability
Required Information for Login
- Valid South African ID number
- Active email address
- Working cellphone number
- Proof of academic acceptance
FAQs About NSFAS Login
How do I create a myNSFAS account for the first time?
Visit www.nsfas.org.za, click myNSFAS, then Register. Enter your ID details, create a password, and verify through email or SMS.
What should I do if I can’t remember my NSFAS password?
Click “Forgot Password” on the login page, enter your registered email, and follow the reset instructions sent to your email.
Can I login to NSFAS using my ID number instead of email?
Yes, some users can login with their South African ID number, but email login is the most common method.
Why is my NSFAS account locked and how do I unlock it?
Account lockouts happen after multiple failed login attempts. Reset your password using the “Forgot Password” link to regain access.
Is there a NSFAS mobile app I can use instead of the website?
Yes, download the official NSFAS app from Google Play Store or Apple App Store using the same login credentials.
What do I do if the NSFAS website is not working?
Try the mobile app, check your internet connection, or contact NSFAS support at 0800 60 10 11 for assistance.
How often should I check my NSFAS login portal?
Check regularly for status updates, document requests, and important messages from NSFAS about your funding.
Can I change my email address after creating my NSFAS account?
Yes, you can update your contact details in the “My Details” section after logging into your account.
Conclusion
Access to your myNSFAS account through www.nsfas.org.za is essential for managing your student funding application. Remember to keep your login details secure and check your account regularly for updates.
If you experience any login problems, use the password reset feature or contact NSFAS support for help. The mobile app provides a convenient alternative when the website is busy or slow.
