Getting your SASSA SRD R370 grant through eWallet is becoming the most convenient way to access your monthly payment in South Africa. This digital payment method helps you avoid long queues at post offices and gives you quick access to your grant money.
What is the SASSA SRD R370 eWallet Payment
SASSA eWallet payment is a digital service that sends your R370 grant directly to your mobile phone. You receive your money as a mobile voucher that you can use at ATMs or participating stores like Pick n Pay, Boxer, and Shoprite.
The R370 grant increased from R350 in April 2024 to help South Africans cope with rising living costs. Over 9 million beneficiaries receive this vital support monthly through various payment methods.
How eWallet Payment Works
When SASSA approves your grant, they send your R370 payment to your registered cellphone number. You receive an SMS with a unique PIN or voucher code that works like cash at approved locations.
The eWallet system partners with major banks like FNB, Standard Bank, and Nedbank to provide secure money transfers. Your phone number becomes your digital wallet account where SASSA deposits your monthly grant.
Steps to Get R370 Grant via eWallet
Apply for SRD Grant
Visit srd.sassa.gov.za and complete your application with accurate details. Make sure your cellphone number is registered in your name and working properly.
Choose eWallet Payment Method
During application or through banking details update, select eWallet as your preferred payment option. You can choose from FNB eWallet, Standard Bank Cash Send, or Nedbank Money Send.
Verify Your Phone Number
SASSA sends a verification SMS to confirm your phone number. Reply to this message to activate eWallet payments for your account.
Wait for Approval
Check your SASSA status regularly to track your application progress. Most applications are processed within 30 days.
Receive Payment SMS
When your R370 payment is ready, you receive an SMS with withdrawal instructions and a unique PIN code. This usually happens between the 25th and 30th of each month.
FNB eWallet for SASSA R370
FNB eWallet is the most popular option for receiving SASSA payments. You don’t need a full bank account to use this service.
How to Set Up FNB eWallet
Download the FNB Banking App from Google Play Store or Apple App Store. Register using your cellphone number and create a secure PIN. Update your SASSA payment method to include your FNB eWallet details.
Collecting Your Money
Visit any FNB ATM with your phone and ID book. Enter the PIN from your SMS and withdraw your R370 grant. You can also collect cash at participating Pick n Pay and Boxer stores.
Other eWallet Options
Standard Bank Cash Send
Standard Bank offers Cash Send services for SASSA beneficiaries. You receive an SMS voucher that works at Standard Bank ATMs and partner retailers.
Nedbank Money Send
Similar to other eWallet services, Nedbank sends your grant to your phone number. Use the SMS voucher at Nedbank ATMs or approved stores.
ABSA Cash Send
ABSA provides Cash Send options for grant recipients. The process works the same as other eWallet services with SMS vouchers for withdrawals.
Where to Collect eWallet Payments
| Collection Point | Availability | Fees |
|---|---|---|
| Pick n Pay | 800+ stores nationwide | Free |
| Boxer | 200+ stores | Free |
| Shoprite | 500+ stores | Free |
| Checkers | 300+ stores | Free |
| USave | 150+ stores | Free |
| Bank ATMs | 24/7 access | May apply |
Benefits of eWallet Payments
- Fast Access: Receive your money within hours of SASSA processing payments. No waiting in long post office queues.
- Safe and Secure: Your money stays protected on your phone until you withdraw it. Only you can access funds with your PIN.
- Convenient Locations: Collect money while shopping at major retailers. No need to make separate trips to banks or post offices.
- No Bank Account Required: Perfect for people who don’t have traditional bank accounts but own a cellphone.
Common eWallet Problems and Solutions
SMS Not Received
Check that your phone number is registered in your name with SASSA. Update your contact details on the SRD website if needed.
PIN Expired
eWallet PINs usually expire after 30 days. Contact your bank’s customer service to request a new PIN if yours expires.
Withdrawal Declined
Ensure you’re using the correct PIN from your latest SMS. Try a different ATM or retailer if the first location doesn’t work.
Wrong Phone Number
Visit srd.sassa.gov.za to update your cellphone number. This change takes effect from the next payment cycle.
Change Payment Method to eWallet
You can switch from post office or bank account payments to eWallet anytime. Log into the SASSA SRD website and find the “Change Banking Details” section.
Select eWallet as your new payment method and choose your preferred provider. Update your phone number and submit the changes.
SASSA processes payment method changes within 7 working days. You’ll receive confirmation via SMS once the update is complete.
SASSA Payment Dates for eWallet
The R370 SRD grant payments typically happen during the last week of each month. eWallet recipients usually receive their SMS vouchers between the 25th and 30th.
Payment dates can vary slightly due to weekends, public holidays, or high volumes of applications. Check your SASSA status regularly to see your specific payment date.
eWallet Safety Tips
- Protect Your PIN: Never share your eWallet PIN with anyone. SASSA and banks will never ask for your PIN over the phone.
- Check SMS Details: Make sure SMS messages come from official SASSA or bank numbers. Scammers often send fake messages.
- Use Official Retailers: Only collect money from approved stores and ATMs. Unknown locations might be scams.
- Keep Your Phone Safe: If you lose your phone, contact your bank immediately to block eWallet access and get a replacement PIN.
Troubleshooting eWallet Issues
Unable to Register for eWallet
Make sure your ID number matches exactly with your SASSA application. Check that your phone number is registered in your name with your network provider.
Money Not Reflecting
Wait 24-48 hours after receiving your SMS before trying to withdraw. Bank processing can take time during busy periods.
Store Says No Money Available
Double-check your withdrawal PIN and try a different location. Some stores run out of cash during peak times.
FAQs About How Get SASSA SRD R370 by EWallet
How long does eWallet setup take for SASSA R370?
eWallet setup usually takes 7 working days after you submit your banking details update on the SASSA website.
Can I use eWallet if I don’t have a bank account?
Yes, eWallet works without a traditional bank account. You only need a cellphone registered in your name.
What happens if my phone gets stolen before I withdraw money?
Contact your eWallet provider immediately to block access and request a new PIN on your replacement phone.
How much does it cost to withdraw R370 via eWallet?
Most retailers like Pick n Pay and Boxer offer free withdrawals for SASSA grants. Some ATMs may charge small fees.
Can I send my eWallet money to family members?
eWallet services allow money transfers to other registered phone numbers but check with your provider for transfer limits and fees.
Why didn’t I receive my eWallet SMS this month?
Check your SASSA status online to confirm your payment was approved. Update your phone number if you changed SIM cards recently.
Is eWallet safer than collecting cash at post offices?
eWallet is generally safer as your money stays protected on your phone until you withdraw it at your convenience.
What if the eWallet PIN doesn’t work at the ATM?
Try the PIN at a different ATM or retailer. Contact your bank’s customer service if the PIN consistently fails.
Conclusion
The SASSA SRD R370 eWallet system provides millions of South Africans with easy access to vital financial support. By following the steps in this guide, you can set up eWallet payments and receive your grant efficiently each month.
Remember to keep your phone number updated with SASSA and protect your withdrawal PIN. This ensures you receive your R370 grant safely and on time every month without any hassles.
