Many South Africans find themselves in improved financial situations and no longer need their SASSA SRD R370 grant. If you found a job or your circumstances changed, canceling your grant is the right and responsible thing to do.
This guide shows you exactly how to cancel SASSA SRD R370 grant properly and what happens afterward. We’ll cover all the official methods, requirements, and important information you need to complete this process safely.
Why You Should Cancel SASSA SRD R370 Grant
SASSA has a condition that SASSA beneficiaries can only apply for government jobs once they withdraw SASSA benefits. Continuing to receive payments when you don’t qualify is considered fraudulent activity. The grant exists to help truly vulnerable South Africans, so canceling when you’re no longer eligible ensures resources reach those who need them most.
You should consider canceling your SRD R370 grant if:
- You found employment earning more than R625 monthly
- You’re receiving other government support like UIF or NSFAS
- Your financial situation improved significantly
- You want to apply for government positions
- You no longer meet the means test requirements
How to Cancel SASSA SRD R370 Grant Online
The quickest way to cancel your grant is through the official SASSA portal. Here’s the complete process:
Online Cancellation Steps
Visit the SASSA Cancellation Portal at srd.sassa.gov.za to initiate the Cancel SASSA Grant process. The system guides you through each step safely.
- Access the cancellation portal – Navigate to the official SASSA SRD website
- Enter your details – Enter your South African 13-digit ID number (identity verification number) along with your SASSA-registered mobile phone number
- Verify identity – Receive your SASSA OTP code once after clicking “Send Pin Now”
- Confirm cancellation – Enter your OTP code and navigate to Verify OTP Pin. Click the “Cancel My Grant” tab on a pop-up message ‘Are you sure to cancel your grant application’
- Final confirmation – Click ‘Yes’ to cancel your Grant and close your SASSA Grant request forever
You will receive a confirmation SMS on your SASSA registered phone that your lodged request to cancel SASSA grants has been sent. You can expect the SASSA response against your application to cancel the SASSA Grant in the next 7-working days (1 week).
Alternative Ways to Cancel Your Grant
WhatsApp Cancellation Method
For those who prefer using their mobile phones, WhatsApp offers a quick and easy way to cancel your SASSA SRD R350 grant:
- Save 082 046 8553 as your SASSA contact
- Send “Cancel SASSA R350 grant” message
- Follow the verification prompts
- Provide your ID number when requested
- Wait for confirmation message
Phone Call Method
Dial 0800 60 10 11 to reach the SASSA helpline. Speak directly with a representative and inform them you want to cancel your SRD grant. Have your ID number and personal details ready for verification.
Written Request Method
Submitting a written request is another method via which you can cancel SASSA grant. You simply can fill out the cancellation form or can go with writing a letter to the agency stating your intention that you want to cancel your grant and the reason why you want to do so.
Visit SASSA Office
You can visit your nearest SASSA office with your green ID book and SASSA grant card. The officials will guide you through the cancellation steps in person.
What Happens After Cancellation
After the ‘Cancel SASSA application’ request, you would no longer be an SASSA beneficiary. It will terminate your SASSA SRD R350 Grant or other Social Relief Grants. Your monthly payments stop permanently, and you become eligible to apply for government employment.
Verification of Cancellation
You can confirm your SASSA Grant Cancellation online by performing SASSA Status Check. Use the same ID number and phone number to verify your application shows as “cancelled.”
Can You Reinstate a Cancelled Grant?
Yes, SASSA allows you to reinstate your cancelled grant if your circumstances change again. If your circumstances change and you no longer qualify, you can cancel your SRD application via the SASSA website. If you need to reinstate a cancelled application, update your details and reapply.
Reinstatement Process
You need to visit the SASSA website and then submit your ID details. Now choose the reason for the reinstatement of your SRD grant and apply. The process involves:
- Visiting the official SASSA SRD portal
- Selecting “Reinstate My Cancelled Application”
- Providing verification details
- Choosing your reason for reinstatement
- Submitting the request
The review process for your reinstatement application with SASSA typically ranges from 7 to 14 days. However, it is important to note that it may take up to 90 days in some cases due to workload and number of applications being received by SASSA.
Current SASSA SRD R370 Grant Requirements
Before considering cancellation, ensure you understand the current eligibility criteria. Starting in 2025, the government has introduced a new income threshold of R625 per month for eligibility. This means that if you earn more than R625 per month from any source—whether it be part-time employment, financial support from family members, or other forms of financial aid—you may no longer qualify for the SRD grant.
Who Must Cancel Their Grant
You must cancel if you:
- Earn above R625 monthly income
- Receive UIF benefits
- Get NSFAS funding
- Work for government institutions
- Receive other social grants
- Are under 18 or over 60 years old
SASSA Cancellation Comparison
| Method | Processing Time | Requirements | Convenience |
| Online Portal | 24-48 hours | Internet access, OTP | High |
| 24-72 hours | WhatsApp app | High | |
| Phone Call | 3-5 days | None | Medium |
| Office Visit | 5-7 days | Transport, documents | Low |
| Written Request | 7-10 days | Postage, forms | Low |
SASSA Payment Dates and Status Checking
Even after cancellation, you can still check your SASSA status to confirm the process completed successfully. SASSA applicants and beneficiaries must check SASSA payment status for each month to be able to collect their grant money on the scheduled payday.
Avoiding Future Issues
SASSA beneficiaries must ensure that they do not share their identity numbers with strangers to avoid becoming aiding fraudsters. Keep your personal information secure and only use official SASSA channels for any transactions.
All fraudulent Covid-19 SRD grant – R370 automatically cancelled. South African Social Security Agency would like to inform all Covid-19 SRD grant beneficiaries that the Agency is mandated to cancel the fraudulent grant payments.
Important Contact Information
- SASSA Toll-Free Number: 0800 60 10 11
- SASSA WhatsApp:082 046 8553
- Email: [email protected]
- Official Website: sassa.gov.za
- SRD Portal: srd.sassa.gov.za
FAQs About Canceling SASSA SRD R370 Grant
How long does it take to cancel my SASSA SRD R370 grant?
The cancellation process takes approximately 7 working days after you submit your request. You’ll receive SMS confirmation once processed.
Will I be able to reapply if I cancel my grant?
Yes, you can reinstate your grant through the official SASSA reinstatement process if your circumstances change and you meet eligibility requirements again.
Can I cancel my grant if I’m temporarily employed?
If your employment pushes your monthly income above R625, you should cancel your grant immediately to avoid fraudulent payment issues.
What documents do I need to cancel my grant?
You only need your 13-digit South African ID number and the phone number registered with SASSA. No additional documents are required for online cancellation.
Will SASSA ask me to pay back previous payments?
Generally, no. However, if you received payments fraudulently while ineligible, SASSA may investigate and potentially seek repayment.
Can someone else cancel my grant for me?
No, only the grant holder can cancel their own application using their registered ID and phone number for security reasons.
Conclusion
Canceling your SASSA SRD R370 grant when you no longer need it demonstrates responsibility and helps ensure resources reach South Africans who truly need support. The online cancellation process through the official SASSA portal takes just a few minutes and processes within one week.
If your circumstances change again, the reinstatement option remains available through the same portal. Always use official SASSA channels to protect your personal information and avoid fraudulent websites.
